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North & South America
Sony Support Centre
1730 N. First Street
San Jose, CA 95112, USA
Email: john.luttrelle@am.sony.com
Fax: 1 440 964 5599
Tel:1 866 766 9272
Press "1" for the Technical Assistance Network
Press "8" for SDDS Technical Support then:
"1" for Repairs and Tracking Status
"2" for Theatre Support
"3" for Laboratory and Recorder Systems
"4" for Studio/Post Production Support
"5" for FRB & Parts
Europe, Middle East, Africa
SDDS Technical Support Centre
Jays Close, Viables, Basingstoke,
Hampshire, United Kingdom, RG22 4SB
Tel: +44 (0) 1256 82 8830
Fax: +44 (0) 1256 82 8898
Email: Les.Brock@eu.sony.com
Website: www.SonySupport.com
Hours: 9am to 5pm GMT
Oceania
Sony Australia Limited
33 - 39 Talavera Rd
North Ryde, NSW, Australia
Phone No : 02 98870446
Fax No : 02 98874008
Parts & Repair:
Email: John.Hagness@ap.sony.com
Technical Support:
Email: info-SDDS@sony.co.jp
Japan
Sony Broadband Solution Company
Technical Support Center,Tokyo
1-22-1 Gotanda AN Building 7F
Higshi Gotanda, Shinagawa-ku
Tokyo, 141-0022, Japan
phone: +81 050 5518 1670
fax: +81 050 5518 1714
Hours: 9:00am to 6:00pm JST
Asia
Service Related:
Broadcast & Professional Products Asia Company
46/F., The Lee Gardens
33 Hysan Avenue
Causeway Bay Hong Kong
Email : Andy.Lau@sony.com.hk
Tel : (852) 2909 1111
Fax : (852) 2909 2211
Website : http://pro.sony.com.hk
Asia
Parts Ordering:
Broadcast & Professional Products Asia Company
46/F., The Lee Gardens
33 Hysan Avenue
Causeway Bay Hong Kong
Email : Ricky.Wong@sony.com.hk
Tel : (852) 2909 1111
Fax : (852) 2909 2211
Website : http://pro.sony.com.hk